Touchpoints are messages that you can send to employees to keep them engaged with your organization! You can send welcome messages, check-in messages, birthday/anniversary messages, and more!
To get to Touchpoints:
- Click on the "Retain" tab
- Click on "Touchpoints"
- You can activate which messages you'd like by clicking on the first box "Activate messages for Employee". Messages will start to go out the next day for the employees hitting that milestone!
- To edit a Touchpoint, click on the 'pencil' icon and edit the message
- You can insert Variable text such as Store name, Manager name, Worker name, and more by clicking the variable text options that are in the box above!
Watch this video to learn how to improve your response rate on Touchpoints by using variables!
Check out this 3-minute video recap of the article that walks you through the portal as well!
We hope this information proves helpful! If you have any questions or concerns please be sure to let us know at email@example.com!